Make sure that you know where your email is saved. The main suggestion from Apple on correcting this issue is to remove your email account and set it up again.
Note that all of these solutions are based on the fact that you are using SSL for your email. The following solution is based on multiple reports/posts from users and Apple support. This is mainly happening in recent releases of Mac iOS 10.2x and it affects both IMAP and POP3 account types. The main issue is that the mail client “ cannot verify server identity“. This resolved my problem Hope it solves yours.If you are using the iPhone mail client or other Apple devices using iOS to access email, then you may be seeing issues with sending or receiving email. What had me confused is that there are actually TWO DIFFERENT places within Mail Preferences where you check the SSL box.once for Incoming and once for Outgoing Mail. Once I filled everything in here, my issue of sending emails was resolved. I had check "Use Secure Sockets Layer (SSL), then I had to choose "Password" as the type of Authentication, and I had to fill in my user name and password. Once I opened this Advanced window, all my problems were here, as nothing was filled in! I had to choose "Use default Ports (25,465,587). Choose this.Īfter I chose Edit SMTP Server list, at the next window half way down the window it says "Account Information" or "Advanced". If you hold down the bar to the right, one of the choices is Edit SMTP Server List.
This is what solved my problem, bear in mind that I am using OSX 10.8.1, so these steps may not be exactly what you see in your Mail program if you are working with an earlier version of OSX.Īssuming all information on this main page correct, I went down to where it says Outgoing Mail Server (SMTP).
Dakoolist's suggestion did not resolve my problem of sending emails and my SMTP being "offline".
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